WARRANTY ADMINISTRATOR

Kearys are the largest family owned Motor Group in Ireland, with a number of state of the art dealerships around Cork City, County and Dublin. Representing BMW, Nissan, Hyundai, Renault, MINI, Motorrad and Dacia, Kearys accounts for over 1/3 of all new car sales in the Cork region.

With an award-winning sales staff, dedicated financial advisors, superb aftersales and parts departments, we are passionate in our customer care and working as a team strive to achieve exceptional standards in this area, placing a strong emphasis on staff training, together with considerable facility development, which remains on-going.

Kearys are currently seeking to recruit a Warranty Administrator to join our dynamic, growing team.

Looking to move your career into the next gear? Apply today to be a part of our success story.

Key Responsibilities:

  • Ensuring all administration duties within the Warranty Department are carried out in line with company policy.
  • Dealing with warranty claims and processing.
  • Dealing with the Manufacturer or agents working on their behalf.
  • Dealing and working with workshop control.
  • Following up on any issues within agreed time frames.
  • Reconciling warranty receivables with payments and updating the computer database accordingly.
  • Handling rejected claims according to dealership and/or manufacturer specifications and following up on outstanding claims.
  • Tracking warranty parts and follow through.
  • Maintaining all service and customer records as required.
  • Ensuring all documentation is processed in line with company procedures.
  • Invoicing warranty claims ensuring all claims follow warranty protocols and procedures.

Key Requirements:

  • Previous warranty administration experience an advantage.
  • Previous Motor Industry experience a distinct advantage.
  • Process Oriented with attention to detail.
  • Excellent customer service skills.
  • Proficient computer skills.

This job is based in Cork.

Ref: WA2020

Working Hours Full Time
Location Cork
Salary Competitive
Benefits
Closing Date 30/01/2021

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