SERVICE RECEPTIONIST

Kearys are the largest family-owned Motor Group in Ireland, with a number of state-of-the-art dealerships around Cork City, County and Dublin. Representing BMW, Nissan, Hyundai, Renault, MINI, Motorrad and Dacia, Kearys accounts for over 1/3 of all new car sales in the Cork region.

With an award-winning sales staff, dedicated financial advisors, superb aftersales and parts departments, we are passionate in our customer care and working as a team strive to achieve exceptional standards in this area, placing a strong emphasis on staff training, together with considerable facility development, which remains on-going.

Kearys Motor Group is rapidly expanding and looking for top calibre candidates to join its winning team. We are currently seeking to recruit a Service Receptionist to join our dynamic, growing team.

Looking to shift your career into next gear? Apply today to be a part of our success story.

Key Responsibilities:

  • Coordinate Service customer bookings.
  • Deal with escalated Service customer issues as necessary.
  • Ensure all Service customer satisfaction scores are positive.
  • Work with the Service Manager/Workshop Foreman to co-ordinate the flow of work to the workshop.
  • Work with Group retention staff to ensure workshop is fully booked at all times.
  • Facilitate service department to achieve set targets.

Key Requirements:

  • Exceptional customer service skills and phone manner.
  • Experience within a service department preferable, not essential.
  • Results focused with a proven track record of delivery.
  • Strong project and analytical skills.
  • A strong working knowledge of Microsoft Office, (including Excel, PowerPoint).
  • Ability to communicate at all levels within the business.
  • Full, clean driving license.

This job is based in Cork.

Ref: SR2020

Working Hours Full Time
Location Cork
Salary Competitive
Benefits
Closing Date 30/01/2021

Application Form

About You * Required Information
    Additional Information
    Cancel