Handover Specialist/Customer Experience Specialist

Kearys are one of Ireland’s largest motor groups, with a number of state of the art dealerships around Cork City, County and Dublin. Kearys represents Nissan, Hyundai, Renault, BMW, MINI, Motorrad and Dacia.

With an award-winning sales staff, dedicated financial advisors, superb aftersales and parts departments, we are passionate in our customer care and working as a team, we strive to achieve exceptional standards in this area, placing a strong emphasis on staff training, together with considerable facility development, which remains on-going.

Kearys Motor Group is rapidly expanding and looking for top calibre candidates to join its winning team. We are currently seeking to recruit a Handover Specialist/Customer Experience Specialist to join our dynamic, growing CarStore Dublin team.

Looking to move your career into the next gear? Apply today to be a part of our success story.

Key Responsibilities:

  • Act as a crucial link between sales, service, valeting and finance to ensure a seamless buying process and exceptional experience for our customers.
  • Provide administrative support to Sales Executives throughout the sales process.
  • Understand and anticipate customer's needs and requirements.
  • Be the first point of contact for customers.
  • Develop and maintain a full knowledge of all products, accessories and key features.
  • Conduct vehicle handovers.
  • Other ad hoc duties as required.

Key Requirements:

  • Previous experience in a customer-facing role is essential.
  • Previous experience in the motor industry is preferred, but not required.
  • Experience in the motor industry is preferential.
  • Excellent interpersonal, communication and organisational skills.
  • Must be able to multi-task and handle competing priorities.
  • Energetic and friendly attitude.
  • Well organised and can work as part of a team and on their own initiative.
  • Proficient in Microsoft office.

This job is based in Dublin.

Ref: HS2020

Working Hours Full Time
Location Cork
Salary Competitive
Closing Date 30/01/2021

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